Terms of Service

Last Updated and Effective Date: March 16, 2026

BY EXECUTING A SIGNED ORDER FORM, CLICKING "SUBSCRIBE" FOR ANY SUBSCRIPTION VIA THE PATENTY.AI PRICING PAGE URL (THE "SUBSCRIPTION PAGE"), OR OTHERWISE INDICATING ACCEPTANCE VIA AN ONLINE REGISTRATION PAGE (EACH, AN "ORDER FORM"), YOU AGREE (A) TO THESE TERMS AND CONDITIONS (COLLECTIVELY, WITH THE ORDER FORM, THE "AGREEMENT") AND (B) THAT YOU ARE AT LEAST 18 YEARS OF AGE AND ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.

IF YOU ARE USING THE SERVICES AS AN EMPLOYEE, CONTRACTOR, OR AGENT OF A COMPANY, CORPORATION, PARTNERSHIP OR SIMILAR ENTITY, THEN YOU MUST BE AUTHORIZED TO SIGN FOR AND BIND THE ENTITY IN ORDER TO ACCEPT THIS AGREEMENT, AND YOU REPRESENT AND WARRANT THAT YOU HAVE SUCH AUTHORITY.

1. Overview and Service Description

Patenty.ai provides an AI patent copilot, which allows you to input prompts, questions, and other information (collectively, "Inputs") in order to assist you in drafting patent applications, office action responses, and invention disclosure documents ("Outputs"). The Services are powered by a combination of Patenty.ai's proprietary machine learning and large language models (LLMs) provided by third-party AI platforms, such as OpenAI, Anthropic, and Google ("Third-Party LLM Providers").

• Zero Data Retention & Non-Learning Policy: Notwithstanding anything to the contrary in this Agreement, Patenty.ai shall not use, and shall ensure Third-Party LLM Providers do not use, any Customer Data (as defined below) to train, validate, update, improve, or modify any technologies that utilize machine learning, deep learning, LLMs, or other methodologies, for itself or for the benefit of any other person or entity.
• History Storage Exception: If Customer voluntarily elects to use the "History Storage" feature, Patenty.ai will securely store Inputs and Outputs to provide history retrieval functionality. Customer acknowledges that using this feature creates a storage exception to the immediate deletion policy, and Customer is responsible for manually deleting such history when no longer needed.
• Legal Disclaimer: You understand and agree that Patenty.ai is not a law firm or an attorney, may not perform services performed by an attorney, and is not the substitute for the advice or services of an attorney. Any information contained on, or Outputs generated by, the Services is not legal advice and is not guaranteed to be correct, complete or up-to-date.
• Merchant of Record (MoR): Our order process is conducted by our online reseller Paddle.com Market Ltd ("Paddle"). Paddle is the Merchant of Record for all our orders. Paddle handles all customer service inquiries related to payments and returns.

2. Access to the Services

(A) Grant of Rights: Subject to Customer's compliance with this Agreement, Patenty.ai grants Customer a nonexclusive, limited, personal, nonsublicensable, nontransferable right to access and use the Services during the Term.

(B) Collaboration Disclaimer: The Services may provide real-time collaboration features. Customer acknowledges that simultaneous editing by multiple users within Customer's organization may result in data conflicts or loss. Patenty.ai maintains audit logs for a limited period but does not guarantee the complete restoration of data lost due to internal collaboration conflicts.

3. Fees; Payment and Global Tax

(A) Relationship with Paddle: Customer acknowledges that Paddle is the legal reseller and Merchant of Record for the Services. By completing a purchase, Customer enters into a binding contract with Paddle, governed by Paddle's Checkout Buyer Terms.

(B) Fees: Customer shall pay the fees applicable to the subscription selected via the Subscription Page or Order Form.

(C) Payment: All Fees shall be paid via payment methods supported by Paddle (including Credit/Debit Card, PayPal, Apple Pay, and Google Pay). Fees are billed at the start of each renewal period.

(D) Taxes: Fees are exclusive of taxes. Paddle will calculate, collect, and remit any applicable Value Added Tax (VAT), Sales Tax, or Goods and Services Tax (GST) based on the Customer's billing address and local tax laws (e.g., US State Sales Tax, EU VAT).

(E) EU/UK Right of Withdrawal: If you are a consumer located in the European Union or United Kingdom, you may have the right to withdraw from your purchase within 14 days without giving any reason. However, you expressly acknowledge and agree that once the performance of the digital service has begun (i.e., by accessing the AI tools), your right of withdrawal is waived.

(F) Refunds: Except as required by law (such as the EU consumer rights mentioned above), all Fees paid are non-refundable.

4. Customer Intellectual Property and Data

(A) Ownership: Customer shall retain all right, title and interest in and to the Customer Data (including Inputs and Outputs), including all intellectual property rights therein.

(B) License: Customer grants Patenty.ai a limited license to use Customer Data solely to provide the Services and perform under this Agreement.

5. Patenty's Intellectual Property

(A) Ownership: Patenty.ai retains all right, title, and interest in and to the Services, software, system logic, UI/UX design, and usage data that does not identify Customer ("Deidentified Usage Data").

(B) Feedback: Patenty.ai may freely use any Feedback provided by Customer.

6. Customer Responsibilities

Customer shall not:

(i) reverse engineer or attempt to discover the source code of the Services;

(ii) use the Services for the benefit of a unauthorized third party;

(iii) use the Services to build a competitive product;

(iv) represent that any Output is human-generated;

(v) input data that violates Export Control Laws or National Security regulations.

• Prohibited Data: Customer shall ensure that Customer Data do not contain:

  (a) "Sensitive Personal Data" (e.g., health, biometric, genetic data, criminal history, sexual orientation);

  (b) Personal information of children under the age of 18;

  (c) National Security or State Secrets: Information classified as state secrets, or data subject to strict export control regulations (e.g., ITAR, EAR) that restrict transfer to servers located outside the Customer's jurisdiction. Customer is solely responsible for the legality and sensitivity of all Customer Data.

7. Confidentiality

The Receiving Party shall protect the Disclosing Party's Confidential Information with at least a commercially reasonable standard of care and shall not disclose it to third parties except as necessary to perform under this Agreement or comply with law. Patenty.ai's Confidential Information includes the Services; Customer's Confidential Information includes Customer Data.

8. Third-Party Services

Customer acknowledges that the Services use Third-Party LLM Providers. Patenty.ai agrees to only use providers that:

1. Agree NOT to use Inputs/Outputs for training their models; and

2. Agree to keep Inputs/Outputs confidential.

   Authorized Providers: These providers may include OpenAI, Anthropic, Google LLC, Mistral AI, Groq, and KIE.AI. Customer agrees to comply with the usage policies of these Third-Party Services (e.g., OpenAI Usage Policy).

9. Term; Termination

(A) Term: The Agreement continues for the duration set forth in the Order Form and automatically renews unless cancelled via Paddle's subscription management or by contacting contact@patenty.ai.

(B) Termination: Either party may terminate for material breach. Patenty.ai may suspend services for non-payment or breach of Section 6.

10. Indemnification

Customer shall indemnify Patenty.ai against claims arising from Customer Data or Customer's violation of this Agreement. Patenty.ai shall indemnify Customer against claims that the Services infringe third-party IP rights, subject to standard exceptions.

11. Warranty; Disclaimer

THE SERVICES ARE PROVIDED "AS IS". PATENTY.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

• Global Patent Compliance Disclaimer: Patenty.ai does not warrant that the Outputs comply with the specific formatting, procedural, or legal requirements of any specific patent office (e.g., USPTO, EPO, KIPO, JPO, CNIPA). Customer is solely responsible for reviewing and formatting Outputs to ensure compliance with applicable patent laws.

12. Limitation of Liability

IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR LOST PROFITS, DATA LOSS, OR CONSEQUENTIAL DAMAGES. PATENTY.AI'S AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE THREE (3) MONTHS PRIOR TO THE CLAIM.

• Payment Processor Disclaimer: Patenty.ai is not responsible for any issues, delays, or security incidents caused by Paddle or third-party payment networks.

13. General Provisions

(A) Governing Law: This Agreement shall be governed by the laws of the Republic of Korea.

(B) Dispute Resolution: Any disputes shall be resolved by the Seoul Central District Court.

(C) Notices: Notices must be sent to contact@patenty.ai.

(D) Modifications: Patenty.ai may revise these Terms. Continued use constitutes acceptance.

(E) Severability: If any provision is invalid, the rest remain in force.

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Effective Date: March 16, 2026

1. Merchant of Record

Our order process is conducted by our online reseller Paddle.com Market Ltd ("Paddle"). Paddle is the Merchant of Record for all our orders. By making a purchase, you agree that Paddle is responsible for the transaction, tax collection, and the issuance of refunds.

2. Nature of Service

Our service operates on a Pay-As-You-Go or Credit-Based model. Charges are incurred based on actual usage or via pre-purchased credits.

3. Right of Withdrawal and Refunds

• 14-Day Window: You have the right to cancel your purchase and receive a full refund within 14 days of the purchase date, provided that the credits remain entirely unused.
• Immediate Commencement of Service: Once you utilize the service and any credits are consumed (e.g., performing a task, generating a result, or accessing digital content), it is deemed that you have expressly consented to the commencement of the service.
• Forfeiture of Right: You hereby acknowledge and agree that your right of withdrawal and refund (including statutory rights for EU/UK consumers) is forfeited immediately upon the consumption of any credits or the start of digital performance.

4. Consumption Rules

• Non-Refundable Usage: Any credits already consumed for completed tasks or service executions are strictly non-refundable.
• Technical Errors: If a technical failure on our end prevents the successful delivery of a service you were charged for, we will credit your account back or provide a refund upon verification by our technical team.
• Processing of Refunds: All refunds will be processed by Paddle to the original payment method used at the time of purchase. Depending on your bank or payment provider (e.g., PayPal, Credit Card), it may take 5–10 business days for the funds to appear in your account.

5. Credit Expiration

Unless otherwise required by local law, pre-purchased credits will expire one (1) year from the date of purchase. Expired credits are non-refundable.

6. Chargebacks and Disputes

We encourage you to contact us directly at contact@patenty.ai if you have any issues. Initiating a chargeback or dispute via your bank or Paddle without first contacting us may result in the temporary or permanent suspension of your account.

7. How to Request a Refund

To request a refund for unused credits within the 14-day window, or to report a technical error, please contact us at contact@patenty.ai. In your email, please include:

1. The email address used for the purchase.
2. The Order ID (found in your Paddle confirmation email).
3. The reason for the refund request.